Refund policy

At Saucy Stories, we take pride in the quality of our products. If you're not satisfied with your order, we're here to help.

Returns & Refunds We accept refund and replacement requests within 14 days of delivery. As our products are food items, we are unable to accept returns on opened products unless the item is defective or has gone bad.

Defective or Spoiled Products If your product has gone bad or is defective, please contact us within 14 days of delivery with a photo or video clearly showing the issue. The product must still be in the jar — we are unable to process claims for empty jars without supporting visual evidence. Once reviewed and approved, we will issue a replacement or store credit.

Broken or Damaged Jars If your jar arrives broken or damaged, please contact us within 48 hours of delivery with a photo of the damage. We will replace the item at no additional cost to you.

Refunds Approved refunds are issued as store credit by default. In certain circumstances, a refund to the original payment method may be issued at our discretion. We will always communicate with you before making a final decision.

How to Request a Refund or Replacement Email us at saucystories4u@gmail.com with your order number and supporting photos or videos. We aim to respond within 2 business days.